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Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, click HERE to be taken to the Customer Survey page.

"THANKS FOR THE SHIRTS JACK (HUDSON CHEVY) COLORADO THANKS ALOT"
By: Anonymous    ALMA,CO
"I bought my Road King from you guys because it was the color combo I wanted. Drove from Wisconsin to pick it up. Just wanted to say thanks to Travis and Lloyd for the SUPER service. You guys are great."
By: Jeff    Amherst,WI
"I stopped in your store just to look around. Your service man heard my bike was running rough. He went out of his way and fixed my bike and did not have to. I was not going to buy anything but I spent a hundred because he fixed my bike. Thank you very much. HARVEY"
By: Harvey    Stuart,IA
"I wanted to take time today to say a big "Thank You" to your service team at Mason City Harley-Davidson. Myself and two friends were on a motorcycle trip last Saturday, heading from Portage, WI to the Black Hills. I got a flat tire just outside of Mason City and called your service team at Harley. They were quick to react, extremely professional and had me back on the road in just a couple of hours. The most impressive thing to me is that I drive a Honda VTX, but that didn't matter to your staff. They saw a biker that was stranded and in need of help late in the afternoon on a Saturday and went above and beyond to help me out. They even sourced out the tire/tube at a jap dealer that didn't even have a service team working on Saturday to help me out. I am a Vice President at a small company in Madison, WI, and I know that as a leader of a company we usually hear more bad than good, so I wanted to make sure that you were able to hear some great things about your staff. I especially want to give kudos to Brandy, Brett "Cookie" and Jake from your service department, they were fantastic to work with. I've owned Harleys in the past, and it's experiences like this that will make me strongly consider moving back to Harley's again. Keep up the great work, and best of luck to you. Thanks a million, Jason. Portage, WI"
By: Jason    Portage,WI
"The people. I live in Des Moines, Iowa. That is about 160 miles north of them. I work in Ames. I could have bought my bike at six different shops that are half the distance from me. I chose them because they are low pressure. They make me feel like they appreciate me driving that far to them. Other places it is hard to get in, but there, they always get me in. "
By: Robert    ,XX
"Travis. He picked me up from the airport and took me to the hotel. Picked me up from the hotel and took me to the dealership. He introduced me to everyone. I took the bike for a test ride. When I got back they asked me if there was anything they can do to make it better for me. They bent over backwards to make me happy. I love the bike. I rode it all the way back home through the worst weather you could ever face on a bike and it gave me no problems what so ever. I asked Travis for his business card and I've been distributing it around to everyone I feel is serious about purchasing. I'll be going back down there next month for some service and an oil change. I let them do everything because I trust them and that means a lot to me. I went to a dealership looking for a Harley I wanted and the salesman tried to sell me a Honda. I didn't like that. When you walk in to Harley-Davidson of Mason City all you see is Harleys. How do you improve on perfection? When you got people who are giving their all, you can't ask for anymore. They treated me like a king."
By: Gary     ,XX
"Hello Sara, its Ryan Irvin. Haven't been up to the shop for so long just wanted to say hi and thank you again. Spring time is comming soon, I hope, and because of your extra effort and great work I still get to look forward to riding my bike this summer. Without your call to Harley Credit I would have never been able make the payments. I am now working 60 to 70 hours a week trying to get caught up with everything before summer. I can't wait to get back up to the lake for camping and ride over to see everyone at the shop. See you and everyone else soon. Thank you. Ryan."
By: Ryan     ,XX
"I'm very impressed with dealing over the internet. Originally, I found the bike on the internet and then made some phone calls to the dealership. The salesman (Jack) told me what else he had and I was really impressed with him and I got him to be my eyes. In the report that he reported back to me, he was very particular and that's what I wanted. I didn't want the bike to be explained or described as one thing and when I receive it to be different. I would recommend you people 100%. When he started returning phone calls on the weekends during his days off, I was very impressed. In other words, he had time for me. After the transaction that I have done with them, they are honest, truthful and upfront. Their choice of people/carrier that the used to ship the bike was top notch (the bike was shipped to Canada)Jack is the one that did everything for me. He is the front man. I hope he gets a raise from this! They did everything and the way they approached the whole thing was first class. "
By: Glynne    Victoria, BC,XX
"Big Jim and the rest of the gang are top notch. They made buying my first bike a pleasure. Just a great group of people to work with. "
By: John    Warrenton,VA
"This is the first time I have bought a vehicle in the States and Mason City Harley made the whole experience enjoyable and stress free. Jack and the girls were very helpful from the start and they continue to be a great for ordering parts and clothing. My 2009 Ultra Classic is as beautiful as described and I would recommend your dealership to anyone. I would also like to thank the staff in the service department for the assistance and advice they gave me while loading my bike for the trip back to Canada. Thanks again."
By: Jim     Winnipeg,MB
"HI Sara and Jack : I wanted to let you know I picked the bike up today from Potsdam. I only took a quick spin,(it's freezing here), but the bike looks great, runs great! Things at the border could not have gone smoother thanks to your attention to detail. I have to say that my experience buying a bike on-line from HD of Mason City has been fantastic. You both have been great and made the process pretty much worry free! I am extremely grateful for your help, support and patience. I can't wait til spring to really test out the bike. Again, thank you both for your amazing customer support!!!! Leo Paoletti Ottawa, Ontario, CANADA "
By: Leo    Canada,XX
"Steve and your great staff, we'd like to say thanks for all that you have done for your customers this year. The race night and the dinner ride to waterloo was very enjoyable. Again thanks for a job well done."
By: Orville and Nancy     mason city ,IA
"

Thanks for all your help you and Jim gave me. I love the bike it's great, everywhere I go heads turn, you all did a great job. You can all rest assure I'll be back to do business with you all soon, take care and Tango Mike (Thank you Much). Here's a photo of me on her just before my first ride.

 

Thanks again,
--
SGT Michael Mauro.

"
By: SGT Michael     ,XX
"I sold my '02 Deuce 3 weeks ago and i'm like a dog without a bone. Can't wait. By the way Sara, could you please send me a HD of MC T shirt. I want to show all my Aussie mates the cool dealership that sold me the awesome shovel. YOU guys are great!! Never thought buyin' a hog could be so warm and fuzzy. Cheers, Rainer Grebe Austrailia"
By: Rainer    Austrailia,XX
"Thanks again for the night at the races. Joyce and I had a great time and the weather was great. Thank Steve for the night also. Will drop in and see you guys while we are camped at Oakwood Campground over the fourth of July. Joyce and Colby Withers "
By: Joyce and Colby    ,XX
"Recently traded my 2007 Sportster 1200 for a loaded 2007 Fat Boy. My wife was to the point that she would not ride with me on the Sportster and wanted a bigger bike. Jack and Sara went out of there way to do whatever they could to get me on the Fat Boy. The ride back to Storm Lake from Mason City was a lot smoother than the ride over. My wife and I are thrilled with the new bike. Thanks again Jack and Sara!"
By: Ken    Storm Lake,IA
"I recently purchased a 2002 Electra Glide from Jack. I was treated as if I was buying a 2009. This was my first time dealing with Mason City Harley, but because of the professionalism and patience Jack showed me, I will never buy anywhere other than Mason City again. It's a first class dealer with first class employees."
By: Mark    Fort Dodge,IA
"The 350 mile drive to purchase my '99 Heritage was well worth it. Jim, Sarah, Jenn, and Lloyd were all great to deal with. I would not hesitate to buy my next bike or recommend you folks to a friend. Thank you."
By: CHUCK    ODELL,IL
"Jack and Sara it was great dealing with both of you on my 2008 FLHX. Parts and service the best"
By: Tom    Mason City,IA
"Hey Trish, Just wanted to tell you the newsletter is REALLY sweet. You do a great job. I don't know how much feed back you get about your email newsletters but you deserve a PAT ON THE BACK! I look forward to seeing what you come up with everytime. Tami"
By: Tami    ,XX
"Being a career firefighter, the 02 Ultra Classic FF Special that we bought from Jim has a special place in my heart. Thanks to all the crew at Mason City Harley. Looking forward to many memorable miles!!"
By: Bill & Shelley    Albert Lea,MN
"Had a great experience buying my 07 street glide. Jim in sales was very helpful and also Sarah in finance. It was a long drive and they made it worth while. A special thanks to Loyd for the help loading and strapping down the bike for the long haul."
By: Rick    Perkins,OK
"I got an '06 Road King from you guys and I have to say that you guys made the entire experience painless and worry free. I live in New York and can't believe how smoothly everything went. Jim was very helpful during the sales process and Sara was great with all of the details. I would highly recommend you guys!! Thanks again!!!"
By: Steve    greenwood lake,NY
"Top Notch place make you feel like part of the family. Ths was my frst Harley. Love the tour and meeting everyone. Also very helpfull in getting bike to me livng in Waterloo. "
By: Jeff    Waterloo,IA
"Thank you Sara and Travis your profesionals and I will recommend you to everyone. Thank You. Jeff"
By: Jeffrey    Lancaster,PA
"I purchased my first new Harley, an '06 FLHX from your store. Since my purchase I can not say enough about the outstanding customer service that I have received. Like most motorcycle owners I have made several modifications to my ride. The parts department has been great, Todd is always willing to help and give suggestions. I could not be more happy with the service department, Brandy & Cookie for getting things rolling. Paul for the motor up grades that he has completed. Charlie for the work that he has done, taking the time to show and explain what he is doing means a lot. I am sure people are being left out that have also helped. Bottom line, "GREAT STORE, GREAT SHOP & GREAT PEOPLE" Thanks for EVERYTHING! Doug "
By: Doug    Garner,IA
"I found a great deal on my bike on ebay. Being from Tucson, AZ is was a bit leery about buying a used bike long distance, but all the staff, especially Sara, were extremely helpful and supportive in every way. All of the paperwork was completed telephonically, or by mail, arrangements made for shipping and my bike arrived very quickly in excellent condition. It was 14 years old, but is still running strong a year later. I highly recommend Mason City Harley to anyone wanting fairness, honesty, and integrity in seeking to purchase a bike. When I am again in the market for a bike I will contact Mason City Harley before looking anywhere else. THANKS!"
By: bob    tucson,AZ
"Spring of 2007 I went into the large dealership in my area. I was told if I it wasn't definite that I was buying that day, that they wouldn't even run my numbers to see what financing looked like. I was also told if I didn't buy that bike that day that someone else would. So 2 days later I drove to Mason City with a friend and drove home on my new wide glide. I couldn't have asked for a more friendly and helpful environment. I just wanted to convey my appreciation to all of you for not being too corporate to help one customer."
By: Rob    DesMoines,IA
"I am very satisfied with my bike purchase. The deal went very smoothly from start to finish. The 2003 Sportster 1200 I purchased in very nice and the price was right. Thanks Travis and Sara for all your help. Will probably be back in a couple of years to upgrade to a bigger bike."
By: Kenney    Elkview,WV
"Jim, I just wanted to Thank you Guys (and Gals) again for the prompt and courteous service provided to us on the recent purchase of the 2008 V-rod and the service on my '06 Street Glide. You folks are the epitome of what a Harley shop should be. We really enjoyed doing business with you. We made it to Manitowoc for the Car ferry , of course it runs only once a day this time of year but what a blast to ride! (Thanks for the suggestion) The V-rod was everything Susan had dreamed it would be and then some ( already had the 1,000 mile service) with our journey ending with over 1800 miles on it! We managed 11 states in 11 days with an ending total of slightly over 3,000 miles. Be sure to Thank Charlie Again for me, the Street Glide ran like a champ all the way back. I appreciate the honesty with the clutch cable, you guys could have got me on that one! If/ when we make it back up that way again, We'll be sure to stop in and say Hello. ( maybe that will be the next bike purchase!??). Thanks Again!! Tony and Susan "
By: Tony & Susan    Laurel Hill,FL
"They saved my vacation in 2002 by fixing my bike> I have bought 4 new motorcycles and 3 new sidecars from them since. I am ready for my next but I was late stopping by coming home from Sturgis this year and they are 500 miles from my house or I would be there more often. John "
By: john    St Rose ,IL
"I have owned my Road King for over a year now and feel I have been treated like a VIP every time I have went in for parts, service or just to hang out. I have sent family in to buy a bike and they also are very happy with the whole experience. Its the only place I will ever buy a Harley. Keep up the great work!!!"
By: Ryan    Webster City,IA
"Traded in my sporster for an 03 fatboy and travis and sara were great.They were really helpfull and got me on my bike in notime. When i'm ready for a brand new bike, harley of MC is the only place i am going to go."
By: A.    K.C.,MO
"Bought my 1st bike (2000FDWG) here back in Dec 1999. I love this dealership and the great group of people who work here. I have had such a great relationship with MC Harley that I recently traded in my customized baby for a new 2008 RoadGlide. Everyone has been great and there is no better service dept. that I know of than this one. Thanks to all of you at Mason City Harley for making my motorcycling lifestyle a fabulous one! Kirk"Capt"Orr District 16 Treasurer ABATE of Iowa"
By: kirk    La Porte City,IA
"i have delt with m.c.h.d. since dec.1972 when they opened i bought the 2nd bike they sold ron and tom have been great with me and i've bought more bike's and service, part's and clothe's from them. and they treat me like a friend and alway's know me. with or with out cash in hand. thank you ron and tommy"
By: jon    melbourne,IA
"Purchased my wide glide from Travis, everything was done over the phone and went very smooth. All of the staff wen out of there way to make things happen, I was worth the long drive, to get it. Will definatley do buisness with them in the future. They made buying my bike a enjoyable experience. Thank you Travis"
By: Corey    Milford,NE
"To Steve and the entire HD of MC staff, We just wanted to thank you for inviting us to Tiki night. What a memorable night! We had such a great time! From the ride, to the band , to the great company.Everything was perfect. Thanks Again. We look forward to seeing you all soon...Peace- Fred and Misty Blue"
By: Misty    Mason City,IA
"Girls night out was the best party. I hope they do it again. The demonstrations were fun and very informative. Things any woman should know if they own their own bike, or are thinking about buying one."
By: Anonymous    Belmond,IA
"Count me as another satisfied buyer. I purchased my 2005 Road King Classic from Jim and it was a pleasure to do business with Mason City. I also had some service work and some accessories installed before the bike shipped and was 100% satisfied with that experience as well. I've since used my buyer discount to buy motor clothes and a shorter windshield, Shipping is fast and orders have been exactly what I wanted. Great work folks. I would recommend Mason City to anyone looking for a Harley new or used. Thanks for being who you are and doing what you do. Dan Simpkins Chewelah, Wa. "
By: Dan    Chewelah,WA
"Bought our Heritage Softail from Travis and Sara. They went above and beyond to take care of us. even after the 6 million questions we asked, they were great. Wouldn't buy form anybody else. Made buying a pleasure."
By: Charles     Stockham,NE
"We just bought a new car and traded it in on a new suv, then my son renewed my interest in harleys after 30 years. In all my dealings with salesmen in recent months it is a welcome change to run into people who actually treat a customer with some respect. Thanks for keeping with the old addage that a satisfied customer is what makes or breaks a business. Yours should last a long time."
By: Russ    Aurelia,IA
"I purchased my brand new 2006 Ultra/ultra sidecar at HD of Mason City in mid July 2007. Jim in sales had my back and kept me informed all the way. I offered to put money down to hold the bike till the next weekend when i returned, Jim would'nt do that...instead he shook my hand and said sold..see ya next Saturday. Now In this day and age how many other dealers would do that.We took car of Financing and all that good stuf over the phone.I Returned the next Saturday signed the paperwork(that also went off with out a hitch)and drove my hack home. Im sure when Im ready for another bike I will be back. You just won't find a better dealership in my book. Ed Dietrich. Osceola WI."
By: edward    Osceola ,WI
"My positive experience with your dealership has made me rethink going anywhere else. My brother in law, "Silver", works in your Service Dept. When I told him I was interested in a touring bike, he recommended checking out his dealership. I am glad I did. Thanks "Silver"! I am very satisfied with my 2007 Street Glide. Jim in Sales also worked with me and gave me the best deal that I found anywhere. Matter of fact, I called approximately 5 other dealerships and no one could even come close to the final sales price. I didn't like the denium blue color, so they added a pearl black paint job, done by one of the best painters in the country, (Curt Bacon Custom Painting)and spoke wheels at no extra cost. With the extras I recieved, I got the best deal of anywhere I checked. I especially want to thank "Silver" and Jim in Sales for their exceptional attention to my wants and needs. Keep up the great work. Mike Shorey"
By: Michael     Lake Park,IA
"My dad and I bought our dream bikes last August. We were treated great before and every time we have went back for service or questions, or even just to stop and say hi. I would send anyone your way. Keep up the good work."
By: Ryan    Webster City,IA
"I purchased on E-Bay and over the phone.Prices were great and shipping was very very fast"
By: Larry    Columbus,OH
"I am very pleased with the service I received from the Mason City Harley Dealer. I rode my sporty from Wisconsin to the Davis Rally in Iowa. A day after I arrived in Iowa I noticed that my clutch didn't feel right. I looked at the cable and saw it was clinging to life by about 3 strands. I rode to Charles City just to find out that they didn't have the part I needed. However, they called and referred me to Mason City. I rode off to Mason City and they got me back on the road in no time. A special thanks goes out to Paul Carman for the new clutch cable! You guys are GREAT!!!"
By: Val    New Glarus,WI
"The store was awesome! Tina"
By: Anonymous    medford ,MN
"I just got my 08 anniversary ultra classic. I went over the Minn. border to get a good deal & hardly got the time of day! The folowing summer I approached HD of Mason City& got a very fair deal! Service bend over backward for customers. Thanks for the treatment during the deal & the breakfast on Sat. Jim"
By: Jim    Mason City,IA
"I bought a 2005 Road King and I was treated very well in all areas of my purchase. I WOULD buy again from Mason City Harley Davidson!!!!!"
By: Paul    Clinton,OH
"I'm active duty military currently deployed. I've been fortunate enough to have access to the internet. I'm planning a ride with my wife and brothers when I return and have been shopping for parts. I won a bid on ebay for a chopped tour pac and called the store to make payment. My experience was awesome. I worked with Travis who was very helpful, top knotch, I really can't say enough. Travis said I was qualified for discounts on future purchases. Niether one of my local dealers offers a military discount or local HOG chapter discounts. So you all are definately my new sources for all the HD! "
By: James    Navarre,FL
"the sales staff in mason city are the best!!!! very profesional.they went above and beond to provide top notch service.highly recomend going to mason city store!!!!!thanks!!!!! "
By: chris     eagle grove,IA
"The bike is awesome, the salesman(Scott) was excellent and the business person did a great job, the bike was delivered and i didnt have to do anything, just sign the paperwork, send it back I recommend mason city, there are dealers near me and could not make a deal with them. thanks mike"
By: Mike    Van Horn,TX
"I've wanted a Harley since I was a kid riding with my dad, and finally on my 40th birthday I got one. Huge thanks to Jack and to Jessica for making one of my dreams come true. The entire crew at M.C. has been awesome! Can't say enough, but will always have my business. Thanks again."
By: Dan    Mason City,IA
"If I didnt say it then I am saying it now... Thank You so much for all you have done in trying to accomadate me with the Harleys I have purchased and other matters concerning those Harleys. Thank You... "
By: Janelle    Woden,IA
"I just purchased a 07 Heritage Softail F/F edition, Scott Weir was the Salesman, I could not have had anyone better- he kept me informed on the progress,From the Purchase to Shipping it to me here in Florida. He helped with all the accessories (and there were quite a few), we communicated Via Email he was very prompt with his responses, I thought he might get upset as I sent alot of emails I had questions about different parts and accesories he called me or responed promptly. I just want to say thanks to Everyone at your Dealership for making my First NEW Harley Purchase a very Enjoyable one. Special thanks to Scott,Jessica,Matt. Very Happy Customer Matt Nichols "
By: Matt    Eagle Lake,FL
"Everything was ready for us to pick a scooter. Test ride ,was pretty neat.A tour of all the bike's was worth our 2000 mile trip. Thanks Jack for your time. Harold"
By: Harold    Texarkana,TX
"Trish has always gone above and beyond my expectations to set me up with the parts I need. Not always easy to find a friendly voice to request parts from all the way from Europe!! Thanks again Trish! :) "
By: Rogier     Amstelveen,XX
"Steve, I would like to thank you and your staff for making mine and my wife’s trip up to Iowa such a wonderful experience. Even though the trip was long your staff made it a very enjoyable event. Special thanks to Jessica, who got my financing with HD, Kathy Fank who got me hooked up with you and all the way down to your service manager and the service guys who unloaded my trade and loaded my new Ultra Classic. I’ve had nothing but (WOW what a gorgeous bike!!) From everyone that has seen it. I’ll be sure to let anyone who is interested in buying a Harley down here in Houston to contact your store. Thanks for all you did. Ronald Smith "
By: Ronald     Houston,TX
"I purchased a 2002 sporty from Greg and I couldn't have asked for a better person to help me purchase my very first bike. My husband also purchased his wide glide from Greg and was very pleased. We tell EVERYONE that Mason City is the only place to buy their bike. Great people, great selection."
By: Marcia    Geneva,MN
"I purchased my 98 softail and it is a great bike. We bought it on line and the phone from Jack and have had not 1 problem with It good job guy wish your dealership was closer!!!!!!!!!flathead"
By: Gary    Pontiac,IL
"definitly the best harley dealer i have ever delt with,5 star all the way!!best in every department for sure!!"
By: JOHN    JOHNSTON,IA
"Great Service and Great Staff!"
By: Mandy    Sussex,WI














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