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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, click HERE to be taken to the Customer Survey page. | |
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"Thanks again for the night at the races. Joyce and I had a great time and the weather was great. Thank Steve for the night also. Will drop in and see you guys while we are camped at Oakwood Campground over the fourth of July.
Joyce and Colby Withers
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By: Joyce and Colby ,XX
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"Recently traded my 2007 Sportster 1200 for a loaded 2007 Fat Boy. My wife was to the point that she would not ride with me on the Sportster and wanted a bigger bike. Jack and Sara went out of there way to do whatever they could to get me on the Fat Boy. The ride back to Storm Lake from Mason City was a lot smoother than the ride over. My wife and I are thrilled with the new bike. Thanks again Jack and Sara!"
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By: Ken Storm Lake,IA
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"I recently purchased a 2002 Electra Glide from Jack. I was treated as if I was buying a 2009. This was my first time dealing with Mason City Harley, but because of the professionalism and patience Jack showed me, I will never buy anywhere other than Mason City again. It's a first class dealer with first class employees."
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By: Mark Fort Dodge,IA
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"The 350 mile drive to purchase my '99 Heritage was well worth it. Jim, Sarah, Jenn, and Lloyd were all great to deal with. I would not hesitate to buy my next bike or recommend you folks to a friend. Thank you."
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By: CHUCK ODELL,IL
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"Jack and Sara it was great dealing with both of you on my 2008 FLHX.
Parts and service the best"
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By: Tom Mason City,IA
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"Hey Trish,
Just wanted to tell you the newsletter is REALLY sweet. You do a great job. I don't know how much feed back you get about your email newsletters but you deserve a PAT ON THE BACK! I look forward to seeing what you come up with everytime. Tami"
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By: Tami ,XX
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"Being a career firefighter, the 02 Ultra Classic FF Special that we bought from Jim has a special place in my heart. Thanks to all the crew at Mason City Harley. Looking forward to many memorable miles!!"
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By: Bill & Shelley Albert Lea,MN
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"Had a great experience buying my 07 street glide. Jim in sales was very helpful and also Sarah in finance. It was a long drive and they made it worth while. A special thanks to Loyd for the help loading and strapping down the bike for the long haul."
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By: Rick Perkins,OK
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"I got an '06 Road King from you guys and I have to say that you guys made the entire experience painless and worry free. I live in New York and can't believe how smoothly everything went. Jim was very helpful during the sales process and Sara was great with all of the details. I would highly recommend you guys!! Thanks again!!!"
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By: Steve greenwood lake,NY
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"Top Notch place make you feel like part of the family. Ths was my frst Harley. Love the tour and meeting everyone. Also very helpfull in getting bike to me livng in Waterloo. "
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By: Jeff Waterloo,IA
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"Thank you Sara and Travis your profesionals and I will recommend you to everyone.
Thank You.
Jeff"
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By: Jeffrey Lancaster,PA
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"I purchased my first new Harley, an '06 FLHX from your store. Since my purchase I can not say enough about the outstanding customer service that I have received. Like most motorcycle owners I have made several modifications to my ride. The parts department has been great, Todd is always willing to help and give suggestions. I could not be more happy with the service department, Brandy & Cookie for getting things rolling. Paul for the motor up grades that he has completed. Charlie for the work that he has done, taking the time to show and explain what he is doing means a lot. I am sure people are being left out that have also helped. Bottom line, "GREAT STORE, GREAT SHOP & GREAT PEOPLE"
Thanks for EVERYTHING!
Doug "
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By: Doug Garner,IA
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"I found a great deal on my bike on ebay. Being from Tucson, AZ is was a bit leery about buying a used bike long distance, but all the staff, especially Sara, were extremely helpful and supportive in every way. All of the paperwork was completed telephonically, or by mail, arrangements made for shipping and my bike arrived very quickly in excellent condition. It was 14 years old, but is still running strong a year later. I highly recommend Mason City Harley to anyone wanting fairness, honesty, and integrity in seeking to purchase a bike. When I am again in the market for a bike I will contact Mason City Harley before looking anywhere else. THANKS!"
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By: bob tucson,AZ
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"Spring of 2007 I went into the large dealership in my area. I was told if I it wasn't definite that I was buying that day, that they wouldn't even run my numbers to see what financing looked like. I was also told if I didn't buy that bike that day that someone else would. So 2 days later I drove to Mason City with a friend and drove home on my new wide glide. I couldn't have asked for a more friendly and helpful environment. I just wanted to convey my appreciation to all of you for not being too corporate to help one customer."
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By: Rob DesMoines,IA
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"I am very satisfied with my bike purchase. The deal went very smoothly from start to finish. The 2003 Sportster 1200 I purchased in very nice and the price was right. Thanks Travis and Sara for all your help. Will probably be back in a couple of years to upgrade to a bigger bike."
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By: Kenney Elkview,WV
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"Jim,
I just wanted to Thank you Guys (and Gals) again for the prompt and
courteous service provided to us on the recent purchase of the 2008 V-rod
and the service on my '06 Street Glide. You folks are the epitome of what a
Harley shop should be.
We really enjoyed doing business with you.
We made it to Manitowoc for the Car ferry , of course it runs only once a
day this time of year but what a blast to ride! (Thanks for the suggestion)
The V-rod was everything Susan had dreamed it would be and then some (
already had the 1,000 mile service) with our journey ending with over 1800
miles on it!
We managed 11 states in 11 days with an ending total of slightly over 3,000
miles.
Be sure to Thank Charlie Again for me, the Street Glide ran like a champ all
the way back. I appreciate the honesty with the clutch cable, you guys could
have got me on that one!
If/ when we make it back up that way again, We'll be sure to stop in and say
Hello.
( maybe that will be the next bike purchase!??).
Thanks Again!!
Tony and Susan "
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By: Tony & Susan Laurel Hill,FL
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"They saved my vacation in 2002 by fixing my bike> I have bought 4 new motorcycles and 3 new sidecars from them since. I am ready for my next but I was late stopping by coming home from Sturgis this year and they are 500 miles from my house or I would be there more often.
John "
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By: john St Rose ,IL
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"I have owned my Road King for over a year now and feel I have been treated like a VIP every time I have went in for parts, service or just to hang out. I have sent family in to buy a bike and they also are very happy with the whole experience. Its the only place I will ever buy a Harley. Keep up the great work!!!"
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By: Ryan Webster City,IA
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"Traded in my sporster for an 03 fatboy and travis and sara were great.They were really helpfull and got me on my bike in notime. When i'm ready for a brand new bike, harley of MC is the only place i am going to go."
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By: A. K.C.,MO
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"Bought my 1st bike (2000FDWG) here back in Dec 1999. I love this dealership and the great group of people who work here. I have had such a great relationship with MC Harley that I recently traded in my customized baby for a new 2008 RoadGlide. Everyone has been great and there is no better service dept. that I know of than this one. Thanks to all of you at Mason City Harley for making my motorcycling lifestyle a fabulous one!
Kirk"Capt"Orr
District 16 Treasurer ABATE of Iowa"
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By: kirk La Porte City,IA
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"i have delt with m.c.h.d. since dec.1972 when they opened i bought the 2nd bike they sold ron and tom have been great with me and i've bought more bike's and service, part's and clothe's from them. and they treat me like a friend and alway's know me. with or with out cash in hand. thank you ron and tommy"
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By: jon melbourne,IA
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"Purchased my wide glide from Travis, everything was done over the phone and went very smooth. All of the staff wen out of there way to make things happen, I was worth the long drive, to get it. Will definatley do buisness with them in the future. They made buying my bike a enjoyable experience. Thank you Travis"
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By: Corey Milford,NE
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"To Steve and the entire HD of MC staff,
We just wanted to thank you for inviting us to Tiki night. What a memorable night! We had such a great time! From the ride, to the band , to the great company.Everything was perfect. Thanks Again. We look forward to seeing you all soon...Peace- Fred and Misty Blue"
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By: Misty Mason City,IA
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"Girls night out was the best party. I hope they do it again. The demonstrations were fun and very informative. Things any woman should know if they own their own bike, or are thinking about buying one."
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By: Anonymous Belmond,IA
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"Count me as another satisfied buyer. I purchased my 2005 Road King Classic from Jim and it was a pleasure to do business with Mason City. I also had some service work and some accessories installed before the bike shipped and was 100% satisfied with that experience as well. I've since used my buyer discount to buy motor clothes and a shorter windshield, Shipping is fast and orders have been exactly what I wanted. Great work folks. I would recommend Mason City to anyone looking for a Harley new or used. Thanks for being who you are and doing what you do. Dan Simpkins Chewelah, Wa. "
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By: Dan Chewelah,WA
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"Bought our Heritage Softail from Travis and Sara. They went above and beyond to take care of us. even after the 6 million questions we asked, they were great.
Wouldn't buy form anybody else. Made buying a pleasure."
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By: Charles Stockham,NE
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"We just bought a new car and traded it in on a new suv, then my son renewed my interest in harleys after 30 years. In all my dealings with salesmen in recent months it is a welcome change to run into people who actually treat a customer with some respect. Thanks for keeping with the old addage that a satisfied customer is what makes or breaks a business. Yours should last a long time."
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By: Russ Aurelia,IA
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"I purchased my brand new 2006 Ultra/ultra sidecar at HD of Mason City in mid July 2007. Jim in sales had my back and kept me informed all the way. I offered to put money down to hold the bike till the next weekend when i returned, Jim would'nt do that...instead he shook my hand and said sold..see ya next Saturday. Now In this day and age how many other dealers would do that.We took car of Financing and all that good stuf over the phone.I Returned the next Saturday signed the paperwork(that also went off with out a hitch)and drove my hack home. Im sure when Im ready for another bike I will be back. You just won't find a better dealership in my book. Ed Dietrich. Osceola WI."
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By: edward Osceola ,WI
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"My positive experience with your dealership has made me rethink going anywhere else. My brother in law, "Silver", works in your Service Dept. When I told him I was interested in a touring bike, he recommended checking out his dealership. I am glad I did. Thanks "Silver"! I am very satisfied with my 2007 Street Glide. Jim in Sales also worked with me and gave me the best deal that I found anywhere. Matter of fact, I called approximately 5 other dealerships and no one could even come close to the final sales price. I didn't like the denium blue color, so they added a pearl black paint job, done by one of the best painters in the country, (Curt Bacon Custom Painting)and spoke wheels at no extra cost. With the extras I recieved, I got the best deal of anywhere I checked. I especially want to thank "Silver" and Jim in Sales for their exceptional attention to my wants and needs. Keep up the great work. Mike Shorey"
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By: Michael Lake Park,IA
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"My dad and I bought our dream bikes last August. We were treated great before and every time we have went back for service or questions, or even just to stop and say hi. I would send anyone your way. Keep up the good work."
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By: Ryan Webster City,IA
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"I purchased on E-Bay and over the phone.Prices were great and shipping was very very fast"
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By: Larry Columbus,OH
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"I am very pleased with the service I received from the Mason City Harley Dealer. I rode my sporty from Wisconsin to the Davis Rally in Iowa. A day after I arrived in Iowa I noticed that my clutch didn't feel right. I looked at the cable and saw it was clinging to life by about 3 strands. I rode to Charles City just to find out that they didn't have the part I needed. However, they called and referred me to Mason City. I rode off to Mason City and they got me back on the road in no time. A special thanks goes out to Paul Carman for the new clutch cable! You guys are GREAT!!!"
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By: Val New Glarus,WI
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"The store was awesome!
Tina"
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By: Anonymous medford ,MN
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"I just got my 08 anniversary ultra classic. I went over the Minn. border to get a good deal & hardly got the time of day! The folowing summer I approached HD of Mason City& got a very fair deal! Service bend over backward for customers. Thanks for the treatment during the deal & the breakfast on Sat. Jim"
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By: Jim Mason City,IA
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"I bought a 2005 Road King and I was treated very well in all areas of my purchase. I WOULD buy again from Mason City Harley Davidson!!!!!"
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By: Paul Clinton,OH
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"I'm active duty military currently deployed. I've been fortunate enough to have access to the internet. I'm planning a ride with my wife and brothers when I return and have been shopping for parts. I won a bid on ebay for a chopped tour pac and called the store to make payment. My experience was awesome. I worked with Travis who was very helpful, top knotch, I really can't say enough. Travis said I was qualified for discounts on future purchases. Niether one of my local dealers offers a military discount or local HOG chapter discounts. So you all are definately my new sources for all the HD! "
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By: James Navarre,FL
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"the sales staff in mason city are the best!!!! very profesional.they went above and beond to provide top notch service.highly recomend going to mason city store!!!!!thanks!!!!! "
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By: chris eagle grove,IA
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"The bike is awesome, the salesman(Scott) was excellent and the business person did a great job, the bike was delivered and i didnt have to do anything, just sign the paperwork, send it back I recommend mason city, there are dealers near me and could not make a deal with them. thanks mike"
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By: Mike Van Horn,TX
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"I've wanted a Harley since I was a kid riding with my dad, and finally on my 40th birthday I got one. Huge thanks to Jack and to Jessica for making one of my dreams come true. The entire crew at M.C. has been awesome! Can't say enough, but will always have my business. Thanks again."
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By: Dan Mason City,IA
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"If I didnt say it then I am saying it now... Thank You so much for all you have done in trying to accomadate me with the Harleys I have purchased and other matters concerning those Harleys. Thank You... "
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By: Janelle Woden,IA
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"I just purchased a 07 Heritage Softail F/F edition, Scott Weir was the Salesman, I could not have had anyone better- he kept me informed on the progress,From the Purchase to Shipping it to me here in Florida. He helped with all the accessories (and there were quite a few), we communicated Via Email he was very prompt with his responses, I thought he might get upset as I sent alot of emails I had questions about different parts and accesories he called me or responed promptly.
I just want to say thanks to Everyone at your Dealership for making my First NEW Harley Purchase a very Enjoyable one. Special thanks to Scott,Jessica,Matt.
Very Happy Customer
Matt Nichols
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By: Matt Eagle Lake,FL
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"Everything was ready for us to pick a scooter. Test ride ,was pretty neat.A tour of all the bike's was worth our 2000 mile trip. Thanks Jack for your time. Harold"
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By: Harold Texarkana,TX
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"Trish has always gone above and beyond my expectations to set me up with the parts I need. Not always easy to find a friendly voice to request parts from all the way from Europe!! Thanks again Trish! :)
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By: Rogier Amstelveen,XX
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"Steve,
I would like to thank you and your staff for making mine and my wife’s trip up to Iowa such a wonderful experience. Even though the trip was long your staff made it a very enjoyable event.
Special thanks to Jessica, who got my financing with HD,
Kathy Fank who got me hooked up with you and all the way down to your service manager and the service guys who unloaded my trade and loaded my new Ultra Classic. I’ve had nothing but (WOW what a gorgeous bike!!) From everyone that has seen it. I’ll be sure to let anyone who is interested in buying a Harley down here in Houston to contact your store.
Thanks for all you did.
Ronald Smith
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By: Ronald Houston,TX
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"I purchased a 2002 sporty from Greg and I couldn't have asked for a better person to help me purchase my very first bike. My husband also purchased his wide glide from Greg and was very pleased. We tell EVERYONE that Mason City is the only place to buy their bike. Great people, great selection."
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By: Marcia Geneva,MN
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"I purchased my 98 softail and it is a great bike. We bought it on line and the phone from Jack and have had not 1 problem with It good job guy wish your dealership was closer!!!!!!!!!flathead"
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By: Gary Pontiac,IL
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"definitly the best harley dealer i have ever delt with,5 star all the way!!best in every department for sure!!"
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By: JOHN JOHNSTON,IA
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"Great Service and Great Staff!"
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By: Mandy Sussex,WI
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